Feb 15, 20203 minHelping Clients Cope with the Loss of a PetAs veterinary practitioners, we are more than just animal doctors. One of the most important among the many hats we wear is that of...
Jan 2, 20204 minManaging Compassion FatigueEver hit the end of the day feeling far more exhausted than you should? The truth is, being in the veterinary industry can be taxing, not...
May 15, 20194 minHow to Communicate More Effectively with ClientsYou’re probably up-to-date on all the latest medical advancements, and of course, you have excellent animal handling skills, but what...
May 1, 20194 minTransactional vs. Relational – Conveying Value to Your ClientsHow many times has your receptionist fielded a call that went something like this: “Hello. How much do you charge for [insert service...