Updated: Oct 28
In December 2019, I noticed my older sister Katie getting home from work late. This was not a rare “stuck-in-traffic” occurrence either. It was a daily reality for Katie as a practicing veterinarian.
I must have been feeling particularly curious one night when I asked her what was keeping her at the clinic. The answer I was expecting as a 21-year-old non-veterinarian was something unavoidable and wild: demanding clients or raccoon fights or accidental anal gland eruptions. Instead, what Katie told me was that nine times out of ten, the culprit was medical records.
The next thing I asked was if I could come follow her around at her practice to learn what that actually meant. The goal was to see if there was anything I could do as a software developer to maybe speed Katie up a little bit and thus help her get home on time more consistently.
What I saw was that Katie’s record-keeping time, long after the clinic doors had been shut, was dedicated primarily to retyping things she had already directly discussed in the appointment. In software, we have a golden rule: don’t repeat yourself. Yet Katie was doing everything twice - talk about repeating yourself! I told her right there that if she gave me 10 years, I bet I could solve this problem.
I’ll never forget when Katie called me on March 20th, 2023, at 5:04 p.m.
“It’s 5:04 pm, and I’m leaving on time, and it was actually because of Scribenote today.”
In the years since I’ve talked to thousands of veterinarians who’ve told me that this wasn’t just a problem for Katie. This is an industry-wide problem, and it’s one that I think we just cracked.
I was asked to write this blog post to inform the reader about how AI-powered medical records - a technology we pioneered at Scribenote - are transforming veterinary clinics. I tried a few times to state the facts about how we can make practices 20% more efficient with the click of a button while working in quotes from folks like Dr. Aron about how “Scribenote is saving [his] entire team HOURS of valuable time. It’s a total game-changer!“, but I faltered. I considered writing entirely about how cool the technology was. “For the first time in history, we can accurately transcribe a 30+ minute appointment and use artificial intelligence to extract all the key medical information and turn it into a complete medical record, while filtering out all the chit chat - by the time the veterinarian leaves the exam room and gets to a computer.” Too wordy, too sales-y.
While these things are all true and could form the basis of a series of blog posts that I may or may not write, the core of the story is this: Veterinarians like my sister are incredibly overburdened. They do not have the extra two hours in their days to write medical records. They deserve better.
That’s all we’re trying to do at Scribenote. It’s all we think about, it’s all we care about, it’s at the forefront of everything we do and every new feature we release and the results speak for themselves. Nobody at Katie’s clinic is kept late writing records anymore. Those are done for them, automatically, every time they walk into an appointment and click a button on the Scribenote app.
Scribenote has since spread from Katie’s clinic and beyond; now we’re helping hundreds of veterinarians get their records done automatically. With every vet at every appointment, we’re saving 10 minutes of their precious time and the clinic significant money. But you don’t need to hear the 10-point numbers-based sales pitch to understand the value here: veterinarians have enough on their plate, to let robots handle the boring stuff.
A Jack of all Trades is a Master of None
Our goal at Scribenote is to simplify our products as much as possible. We focus on building tools to help veterinarians make SOAP notes. We know this is not the full spectrum of computer tasks a clinic has to tackle, but it's an important one. With SOAP notes as our focus, we can create documentation workflows that many EMRs cannot.
We've harnessed the power of AI to streamline medical records, giving you back precious time to focus on what truly matters – caring for your patients. No more late nights spent on documentation; with Scribenote, it's all done automatically. We're not just a software company; we're your partners in reclaiming work-life balance and making your job more enjoyable. Let us handle the boring stuff, so you can do what you do best – being a healer, a protector, and a diagnostic super sleuth.
The Perfect Partnership: Scribenote & DVM Elite
With an All-in-One Success Program focused on perfecting the core building blocks of veterinary practices, DVM Elite understands the value of innovation and efficiency, and Scribenote aligns perfectly with this commitment to excellence. This partnership exemplifies DVM Elite’s dedication to staying at the forefront of technology and their unwavering commitment to providing top-notch solutions to their members. Together with DVM Elite, we look forward to achieving new heights of success in the ever-evolving digital landscape.
What DVM Elite Member’s with Scribenote Say
“Scribenote is saving my entire team HOURS of valuable time. It’s a total game-changer!” - Dr. Aaron.
“If someone took this tool away from me, I would hit them. Scribenote is the only way forward for me!” - Dr. Laura.
Ready to Save Time in Your Practice?
Are you a veterinarian feeling the weight of endless paperwork and note-taking? Put yourself on the path to efficiency and add Scribenote to your tech stack! Join the movement and reclaim your precious time! Learn more about Scribenote here.
DVM Elite members contact your Practice Strategist about your special Scribenote discount offer!